Phone Grader - Are Your Phones Working For You?


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Your Grade Sample

Your Grader



Check Out Your Grade - This Sample Shows You How It Looks



We carried out a survey recently and your grade is highlighted in yellow below.

We believe that all telephone response can be improved by having the best telephone systems. The only business telephone systems with no capital costs and running costs around 40% less than BT are the hosted VoIP systems from Cloud Net. Please visit our site at www.Cloudnetuk.com.to learn more.

If you would like us to carry out a more detailed survey please contact us or click here for the form.

The survey was carried out on a single day but may have involved multiple phone calls - especially when the line was engaged. The results are simply a snapshot of a response on a single day. We did not record the calls and neither have we recorded any other data about the calls except for the very limited information that we provide you with here. We will not share named or identifiable data with anyone else.

Your Grade Would be Highlighted Below In Yellow

Answered professionally by a person not a virtual assistant (company name given, or hello can I help you, etc.)

Answered unprofessionally by a person (hello or similar only)

Answered with someone's name

Transferred to a live virtual assistant?

Answer with auto attendant/IVR (option 1, option 2 etc.)

Professional voicemail where you can leave message

Auto answer directing you to another number (put the phone down and call another number)

Professional voicemail but you cannot leave a message

Engaged (ring 5 for call back)

No answer

Number does not receive incoming calls

Constantly Engaged

Number not recognised/suspended

Dead number


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